Do you nip out to get your lunch from your favourite café, or perhaps use the Uber Eats app to get your lunch delivered to your office? In India, lunch is a whole different ball game. It’s people-powered – made at home that morning and delivered straight to you, all absent of any technology in time.

Millions in Mumbai commute to earn a living. Banks, colleges, schools, hospitals, government offices, private offices, factories and ports are all spread across different parts of the city in a country where hot and freshly cooked home food is the most preferred, carrying of lunch box is a big burden for the working populace. In come the

Mumbai Dabbawalas

Meals on Wheels:

Operations:

Efficiency:

Highs & Lows

Post Pandemic

Switching Services:

Future?

Sources:

https://economictimes.indiatimes.com/small-biz/sme-sector/scorching-sun-or-floods-nothing-stopped-mumbais-dabbawalas-then-came-covid-19-/articleshow/82758889.cms?from=mdr

https://www.moneycontrol.com/news/photos/business/webcomic-how-mumbais-dabbawalas-deliveries-hit-99-99-accuracy-becomes-harvard-case-study-2636801-10.html

https://books.openedition.org/obp/1330

https://mocomi.com/dabbawalas/

https://www.mapsofindia.com/my-india/business/mumbais-dabbawala-know-about-indias-125-year-old-food-delivery-system

https://www.veganfirst.com/article/more-than-just-a-packed-lunch-the-story-of-dabbawalas

https://mocomi.com/dabbawalas/

Harvard Review: https://hbr.org/2012/11/mumbais-models-of-service-excellence

https://www.sodhatravel.com/blog/the-dabbawalas-of-mumbai

https://www.youtube.com/watch?v=xqljZM4UXvA&ab_channel=NasDaily

https://www.behance.net/gallery/108750415/Mumbai-Dabbawalas?tracking_source=search_projects%7Cdabbawalas

https://www.behance.net/gallery/32963269/Information-visualization-Mumbai-Dabbawalas

Important Data for Story: https://www.behance.net/gallery/94888815/Mumbai-Dabbawalas?tracking_source=search_projects%7Cdabbawalas

Pictures

https://www.behance.net/gallery/75216775/MUMBAI-DABBAWALAS?tracking_source=search_projects%7Cdabbawalas

https://www.behance.net/gallery/80142321/Dabbawalas-of-Bombay?tracking_source=search_projects%7Cdabbawalas

https://www.behance.net/gallery/8657787/share-my-dabba

https://www.bbc.com/future/article/20170114-the-125-year-old-network-that-keeps-mumbai-going

https://theculturetrip.com/asia/india/articles/all-you-need-to-know-about-mumbais-amazing-dabbawalas/

https://medium.com/illumination/the-greatest-and-most-efficient-logistics-brand-in-the-world-is-on-the-brink-of-going-under-dc2d2945d9d